WorldSuri Baby Brand Policy

Sales Policy

Effective Date: November 24, 2024

Welcome to WorldSuri, your trusted partner in providing high-quality baby products for newborns and infants. Our mission is to offer premium, safe, and comfortable products to enhance the early stages of your baby’s life.

At WorldSuri, we prioritize customer satisfaction and aim to provide the best shopping experience. Below are the details of our sales policy, designed to ensure smooth transactions and build long-lasting relationships with our customers.

1. Product Information

We pride ourselves on providing accurate and detailed product descriptions. Each item listed on our website, www.worldsuri.com, includes important specifications, features, and images. However, please note that due to varying monitor settings and lighting conditions, actual product colors may differ slightly from what you see on your screen.

2. Ordering Process

To place an order, simply browse through our website and select the items you wish to purchase. Once you’ve added the products to your cart, you will proceed to checkout. During checkout, you’ll be required to provide shipping and payment details. All orders are processed as soon as payment is confirmed.

3. Payment Methods

We accept the following payment methods for your convenience:

  • Credit and Debit Cards (Visa, MasterCard, American Express, Discover)
  • PayPal
  • Apple Pay
  • Google Pay

4. Shipping & Delivery

We strive to ensure prompt delivery of your order. All items will be shipped from our warehouse located at 37634 N Doovys St, Avon, Ohio. We offer various shipping methods to meet your needs, and shipping costs will be calculated at checkout based on your delivery address.

Estimated delivery times are as follows:

  • Standard Shipping: 5–7 business days
  • Expedited Shipping: 2–3 business days
  • Overnight Shipping: Next business day delivery

Please note that delivery times may vary based on your location and availability of the products.

5. Order Confirmation & Tracking

Once your order is successfully placed, you will receive an order confirmation email. A separate email with tracking information will be sent once your order has been shipped. You can track your order through the shipping carrier’s website or by visiting your WorldSuri account.

6. Returns & Refunds

We want you to be fully satisfied with your purchase. If for any reason you are not happy with your product, we offer a 30-day return policy. Items must be returned in their original condition, unused, and with all packaging intact.

To initiate a return:

  • Contact us at [email protected] with your order number and reason for return.
  • We will provide you with a return label and instructions on how to send the product back to us.

Once we receive the returned product, we will process a refund to your original payment method within 7 business days. Please note that shipping costs are non-refundable.

7. Sales Tax

Sales tax will be applied to orders where required by law, based on your shipping address. The applicable sales tax will be calculated at checkout.

8. Promotions & Discounts

Occasionally, we offer promotions, discounts, and special deals on selected products. To stay updated on current sales and offers, please subscribe to our newsletter or follow us on our social media channels. Discounts cannot be combined with other offers and are subject to change without notice.

9. Customer Support

Our dedicated customer support team is available to assist you with any questions or concerns. Feel free to contact us via the following:

10. Privacy & Security

At WorldSuri, we take your privacy seriously. All personal information collected during the ordering process is securely stored and processed according to our Privacy Policy. We do not sell or share your personal details with third parties without your consent.

By purchasing from WorldSuri, you agree to abide by our sales policy and all terms and conditions outlined above. We reserve the right to modify these policies at any time, and any changes will be posted on our website with the updated date.

For more information, or if you have any questions, feel free to contact us at [email protected].

Thank you for choosing WorldSuri – where quality and care come together to support your baby’s journey!